Hadassah

Israel Ministry of Health Survey Rates Hadassah Hospital Ein Kerem Emergency Room #1 in Patient Satisfaction

Friday, Apr 1 2016

MEDIA INQUIRES CONTACT:
Renee Young, National Public Relations
ryoung@hadassah.org
(212) 303- 8140

FOR IMMEDIATE RELEASE

Survey of Over 10,000 ER Patients in 26 Hospitals Conducted Over 4 Months

April 1, 2016 NEW YORK— Hadassah Hospital Ein Kerem Emergency Room in Jerusalem has been rated #1 with a 63% for patient satisfaction, according to a Ministry of Health survey, announced Ellen Hershkin, National President, Hadassah, The Women’s Zionist Organization of America, Inc. (HWZOA). The national survey of over 10,000 ER patients was conducted from May-August, 2015 and asked respondents about the level of satisfaction they had with the ER services received. Twenty-six Israeli hospitals, divided into categories (major/medium/small), were evaluated.  Hadassah Ein Kerem’s 63% satisfaction rate led the major hospital category, followed by: Sheba Hospital (55.3%); Ichalov Hospital (55.1%); Rambam Hospital (49.4%); Soroka Hospital (47.4%). The Israel Ministry of Health patient satisfaction survey will now be conducted bi-annually.

Survey questions covered the following ER topics: length of waiting time; respectful attitude from the ER staff during the stay; clarity of medical information and evaluation; continuity of treatment; overall satisfaction with the medical facilities.  Respondents ranged from seniors to parents of small children who had been brought to the ER and survey questions were conducted in English, Hebrew, Arabic and Russian.

Ellen Hershkin noted, “Hadassah Ein Kerem’s ER services are among the finest in the world and the Ministry of Health’s patient satisfaction survey affirms our commitment to providing excellent medical service to all people, building ‘bridges to peace’ across all races, religions and nationalities.”

###

Hadassah is the largest Jewish women’s organization in the United States. With 330,000 members, associates and supporters across the country, Hadassah brings Jewish women together to effect change and advocate on criticalissues such as medical care and research, women's empowerment, and the security of Israel. Through the Hadassah Medical Organization's (HMO) two hospitals, the world-renowned trauma center and the leading research facility in Jerusalem, Hadassah supports the delivery of exemplary patient care to over a million people every year. HMO serves without regard to race, religion or nationality and earned a Nobel Peace Prize Nomination in 2005 for building “bridges to peace” through equality in medical treatment. For more information, visit www.hadassah.org.

Comments

No comments yet.
First Name
Email
Comment
Enter this word:

Related Stories

alt_text

Thursday, Jan 11 2018

Hadassah’s Heart Institute: Innovation at the Forefront

Prof. Chaim Lotan, head of the Hadassah Medical Organization’s Heart Institute, has made it a personal objective to foster innovation in cardiovascular technology.

READ MORE ›
alt_text

Thursday, Jan 11 2018

Medical Clown Nehama’s Blog, Chapter Five: Out of Love

“I met Masha in the surgery waiting room at Hadassah Hospital Ein Kerem,” says Medical Clown Shira, as she proceeds to convey this story: Masha is a three-year-old girl who lives in Russia. Every three months, she comes to Hadassah for an oncological examination under full anesthesia.

READ MORE ›
alt_text

Wednesday, Jan 10 2018

Drug Company Collaborates with Hadassah Liver Specialist in Fighting Liver Disease

Dr. Rifaat Safadi, head of the Hadassah Medical Organization’s Liver Unit, in its Institute of Gastroenterology and Liver Diseases, is collaborating with Can-Fite BioPharma Ltd. to explore further the healing effects of a new drug that has proven in preclinical studies to mitigate inflammatory diseases of the liver, such as NASH (non-alcoholic steatohepatitis).

READ MORE ›
alt_text

Wednesday, Jan 10 2018

Bedridden Teen Walks Again, Thanks to First-in-Israel Complex Spinal Surgery at Hadassah

Yusef Rabaya, age 19, spent most of his life in bed at home in Jenin. Born with cerebral palsy (CP), he could sit only if he was propped up. Standing was excruciating and dangerous--and could cause permanent paralysis.

READ MORE ›

Donation Questions

donorservices@hadassah.org

(800) 928-0685

Membership Questions

membership@hadassah.org

(800) 664-5646

Missions Department

missions@hadassah.org

(800) 237-1517

Contact Us

40 Wall Street

New York, NY 10005

support@hadassah.org

More ›

Show More