Hadassah

Listening Beyond Eight Seconds

Friday, Dec 8 2017

Dr.Danielle Ofri

How long does the average doctor give a patient to tell her or him what’s wrong?

“Eight seconds,” says Dr. Danielle Ofri, an internist at Bellevue Hospital in New York and bestselling author.

How long would the patient speak if not interrupted? “Half a minute,” she says.

How important is listening? “Very important,” Dr. Ofri told her audience, in a recent presentation to the staff in the Pediatrics Department of Hadassah Hospital Ein Kerem.

Dr. Ofri’s lecture confirmed what patients might have guessed: if doctors heard the entire story, they would be able to make better evaluations and avoid ordering many unnecessary tests. In addition, studies have shown that just paying attention to people and allowing them to be heard can make them feel better. “I know people always feel negative about placebos, but we don’t have the answers to everyone’s aches and pains. Sometimes, just talking them through with a doctor provides a sense of relief.”

Dr. Ofri’s latest bestseller is called What Patients Say, What Doctors Hear and is aimed at refocusing conversations between doctors and patients to improve health care.

“The lecture was fantastic,” said Prof. Shimon Reif, head of the Pediatrics Unit at Ein Kerem. “It raised our consciousness about listening and was particularly important for young staff members who are apt to rely on technology.”

In addition to her work as an internist at Bellevue Hospital and her teaching position at New York University, Dr. Ofri is the Co-founder and Editor-in-Chief of the first medical literary magazine, The Bellevue Literary Review. She invited Hadassah staff to submit their writings.

A life member of Hadassah, Dr. Ofri and her husband live in Manhattan with their three children. She wrote her latest book during a year’s stay in the town of Zichron Yaakov in Israel.

Learn more about the Hadassah Medical Organization.

Comments

No comments yet.
First Name
Email
Comment
Enter this word:

Related Stories

alt_text

Tuesday, Aug 14 2018

Hadassah Hospital Helps Educate Mikvah Attendants To Bolster Women’s Health

After a woman emerges from the ritual bath (mikveh) and wraps herself in a towel, says mikveh attendant Daniella Salomon, “I keep an eye out” for anything unusual.

READ MORE ›
alt_text

Tuesday, Aug 7 2018

American Medical Attaché and Consulate Nurse Tour Hadassah Hospital Ein Kerem

Jennifer Kmiecinski, Medical Attaché to the Consulate General of the United States in Israel, visited Hadassah Hospital Ein Kerem earlier this month to assess the level of health care available to American personnel serving in Israel.

READ MORE ›
alt_text

Thursday, Aug 2 2018

Thyroid Cancer Diagnosis Enhanced at Hadassah Using Advanced Gene Sequencing

Hadassah Medical Organization researchers, using next generation sequencing (NGS), have identified a highly accurate RNA panel that distinguishes thyroid cancer from benign nodules.

READ MORE ›
alt_text

Thursday, Aug 2 2018

Two Hadassah Ophthalmology Articles Are Among Top 100 Most Cited in Four Decades

Two articles by Hadassah Medical Organization ophthalmologists are among the 100 most cited ophthalmology articles from 1975-2017. One is ranked 11th.

READ MORE ›

Donation Questions

donorservices@hadassah.org

(800) 928-0685

Membership Questions

membership@hadassah.org

(800) 664-5646

Missions Department

missions@hadassah.org

(800) 237-1517

Contact Us

40 Wall Street

New York, NY 10005

support@hadassah.org

More ›

Show More