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Donor Services Associate

JC 530

Hadassah, the Women's Zionist Organization of America, Inc., is seeking a Donor Services Associate, who will assist with prompt and accurate processing, acknowledgement and recognition of all major gifts pledges, payments, and donations made to Hadassah.

Responsibilities include:

¨       Send welcome packets, acknowledgment letters and certificates to donors

¨       Research and analyze donor history and reconcile discrepancies

¨       Respond to donor requests for information on gifts, certificates, recognition or events via telephone or through correspondence.

¨       Input information in Pledgemaker custom modules

¨       Answering phones and calls that come in directly to the department along with follow up calls to the Division Helpline

¨       Set up and maintain in honor and in memory of funds

¨       Generate reports

¨       Maintain inventory on brochures, fliers and other materials

¨       File management

¨       Oversee online fundraising contributions

¨       Manage department calendar and work orders

¨       Other duties as assigned

Required Knowledge, Education or Experience:

o        5 years customer service related work experience or a mix of some college and some equivalent work experience.

o        Knowledge of word processing and spreadsheets and good with numbers. 

o        Exremely detail orientated and analytical, with good follow through.


Forward resumes and salary requirements to: jobs@hadassah.org

Please reference JC 530 in the subject line.



Date: 5/28/2014

please e-mail your resume to jobs@hadassah.org. Please include the job code and job title in the subject line of your e-mail or cover letter.


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