Hadassah, the Women's Zionist Organization of America, Inc., is seeking a Donor Services Associate, who will assist with prompt and accurate processing, acknowledgement and recognition of all major gifts pledges, payments, and donations made to Hadassah.
¨ Send welcome packets, acknowledgment letters and certificates to donors
¨ Research and analyze donor history and reconcile discrepancies
¨ Respond to donor requests for information on gifts, certificates, recognition or events via telephone or through correspondence.
¨ Input information in Pledgemaker custom modules
¨ Answering phones and calls that come in directly to the department along with follow up calls to the Division Helpline
¨ Set up and maintain in honor and in memory of funds
¨ Generate reports
¨ Maintain inventory on brochures, fliers and other materials
¨ File management
¨ Oversee online fundraising contributions
¨ Manage department calendar and work orders
¨ Other duties as assigned
Required Knowledge, Education or Experience:
o 5 years customer service related work experience or a mix of some college and some equivalent work experience.
o Knowledge of word processing and spreadsheets and good with numbers.
o Exremely detail orientated and analytical, with good follow through.
Forward resumes and salary requirements to: email@example.com
Please reference JC 530 in the subject line.